Ease of Use
Although we loved the design and the features of this microwave, the poor ratings it had on the lifespan and the cooking performance made us reconsider it as a reliable unit.
If you want an elegant microwave for your kitchen, this sleek stainless steel unit that fits over your countertop has enough design details to satisfy even the most demanding tastes. This over-the-range microwave offers the largest capacity available in a microwave, namely 2.1 cu. ft., so you can use it to prepare large family-sized meals. Enjoy the convenience of the auto cook and sensor cooking options that ensure even cooking of this oven, combined with the efficiency of a powerful turbo exhaust vent with an LED light incorporated.
Samsung SMH2117S is a 2.1 cu. ft. over-the-range unit that offers plenty of interior space to prepare full meals that you never thought would fit in a microwave oven. This large unit measures 21” x 33” x 19” and weighs 60 pounds, being an excellent choice for big kitchens of large families who want to cook large portions of food. The wide interior is covered in ceramic enamel, which is an elegant touch, not to mention how it eases the cleaning part and how it reduces the risk of stains and odors that most steel interiors bring. Another great deign aspect is the LED Cooktop Light which is Eco-friendly and energy efficient, offers a much brighter and even distribution of light and has a longer lifespan than other light systems. The stainless steel housing coats a large black door with a sleek stainless steel handle and is completed by a wide touch control panel with 2-line display for a more comfortable surface that is conveniently located along the bottom of the glass door for easy access. This Samsung microwave features a 400CFM exhaust ventilation which is a powerful turbo ventilation exhaust with 4 fan speeds and a charcoal filter that rapidly removes steam and odors with absolutely quiet operation.
The microwave is an oven that provides cooking, heating and defrosting features using 950 watts of power, which is a relatively small wattage for its large dimensions. Luckily, the 14” glass turntable helps it provide efficient cooking and heating by rotating the food container and the rotation of the turntable can also be turned off when needed.
It features a Triple Distribution System that uses 3 antennas that cook food more evenly than other models that only use one antenna for cooking. The Sensor Cook and Reheat determines the food moisture and automatically adjusts the cooking or reheating time according to the level of moist so that the food will result perfectly cooked. It allows you to perfectly prepare popcorn, potatoes, veggies or pizza with a simple touch of a button. The Power Defrost feature of the Samsung SMH2117S 2.1 cu. ft. microwave rapidly defrosts thaw frozen food that weighs less than 1 lb, while for foods from 1 to 6 lbs the Auto Defrost feature will calculate the appropriate defrost time that will offer evenly defrosted food. It also includes an Eco Mode that saves up to 80% of the standby energy just by pressing the button that will reduce the amount of energy when the unit is not working. The Soften Melt feature, the Snacks feature and the Custom Cooking will ease your cooking process and the Child Lock and the Reminder End Signal that can be turned on and off increase the convenience of this over-the-range microwave.
Warranty and support
The microwave comes with a 1-year warranty on parts and labor and it will only cover defects in manufacturing and not flaws that appear after improper handling or shipping. The main part of the unit, however, called a magnetron enjoys an extended warranty of 10 years, which is more than in any other microwaves of its type. Samsung, the reliable appliance provider, supports their customers by offering live chat, an email address and a phone number where you can contact the technicians about any problem or question related to your product. However, you should take into account that many users who have bought this microwave have complained about the short lifespan of the unit and that they have experience some problems with the keypad.